Security

We understand that shopping online can feel less than secure. We want you to be excited about your new purchase, not worried about security or hidden costs. At Venus Envy, your privacy is assured, your credit information is secure, and all your costs are up front.

No hidden costs

We find that too many online stores are vague about things like taxes and shipping prices. When you make a purchase from our online catalogue, you are able to choose from a variety of clearly-priced shipping options. We calculate the taxes for you, and the amount you see is the amount you are charged.

Honesty + reliability

Right after this, we'll describe the secure web hosting stuff that we do to protect your privacy. But the computer science of online security is only part of the issue of feeling secure when making purchases in cyberspace. There's also the question of knowing who you're dealing with.

Venus Envy is an incorporated company with stores in Halifax, Nova Scotia and Ottawa, Canada. We have been in business since 1998, and consider integrity and privacy to be central to operating as an adult business. Follow the links from our stores page for more information about us in real life. You can get the scoop from elsewhere as well: there is a 2002 review of our website at Jane's Guide, and a description of the Ottawa store at ottawaplus.com

Secure Server

This web site uses a secure server to collect your personal billing and shipping information. As soon as you decide to checkout or log in, the communication between your browser and our server is encrypted by the highest current standard for e-commerce. Your browser should confirm this with a lock symbol, a green colouring in the address bar, or some other sign that you are now connected to the encrypted version of the site: https://venusenvy.ca

And the site you are browsing runs on the Drupal content-management system, which has been acclaimed as one of the most secure. It has a dedicated security team who regularly test and update it, and the Venus Envy site has been installed and configured with a particular attention to security.